FAQ

Here you will find an overview of the most frequently asked questions about our products.

Themenblock Allgemeine Fragen

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Für weitere Infos rufen sie bitte den Link "Widerrufsrecht" in der Fußzeile der Webseite auf. Dort finden Sie auch ein Formular, welches Sie für ihre Willenserklärung benutzen können.

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Wir arbeiten zügig daran, Ihre Bestellung so schnell wie möglich zu versenden. Bei einer Bestellung wochentags bis 15:00 versenden wir noch am selben Tag. Sobald Ihre Bestellung versandt wurde, erhalten Sie eine E-Mail mit weiteren Informationen. Die Lieferzeiten variieren je nach Standort und betragen in der Regel 1-3 Werktage.

Unsere Produkte werden in Griechenland hergestellt. Wir wählen unsere Fertigungspartner sorgfältig aus, um eine hohe Qualität und einen fairen Preis zu gewährleisten.

Kostenloser Versand:

Für den Versand innerhalb Deutschlands erheben wir ab einem Bestellwert von 30,-€ keine Versandkosten. Diese werden von uns frei Haus geliefert.

Kostenabhängiger Versand:

Für alle Bestellungen unterhalb des Bestellwertes von 30,-€ berechnen wir pauschal 5,- Euro.

II. Versand außerhalb Deutschlands

Wir liefern in folgende Länder:

- Österreich. - Schweiz. - Italien

- Niederlande. - Belgien. - Luxemburg

- Frankreich - Monaco. - Spanien

- Schweiz. - Großbritannien und Nordirland (außer Kanalinseln)

Gewichtsabhängiger Versand: Unsere Versandkosten sind gewichtsabhängig, das Versandgewicht können Sie beim jeweiligen Artikel auf der Detailseite ersehen:

Für den Versand nach Österreich, Italien, Niederlande, Belgien, Luxemburg, Frankreich, Monaco und Spanien berechnen wir für Pakete bis 2 kg: 14,- Euro, sowie für Pakete bis 5 kg: 16,- Euro.

Für den Versand nach Großbritannien und Nordirland (außer Kanalinseln) und der Schweiz berechnen wir für Pakete bis 2 kg: 15,- Euro, sowie für Pakete bis 5 kg: 26,- Euro.

🪔 Topic block: organic essential oils

Oregano oil exhibits a variety of therapeutic effects when administered internally, including antimicrobial, antioxidant, and anti-inflammatory effects. Its bioactive compounds, primarily carvacrol and thymol, are responsible for its health-promoting properties, making it a valuable addition to both nutritional practices and medicinal applications. Therefore, oregano oil not only serves as a culinary ingredient but also has significant potential as a natural remedy.

Essential oils represent promising biological alternatives to antibiotics. They offer a wide range of therapeutic options and help maintain the efficacy of modern antibiotics while protecting the health of the microbiome. Certain essential oils, such as those from thyme and oregano, have been shown to be effective against a wide range of pathogenic bacteria, making them potentially therapeutic agents for the treatment of infections. Furthermore, modern research shows that the use of essential oils in certain formulations can increase the efficacy of antibiotics, suggesting synergistic effects.

Several essential oils can help relieve symptoms such as coughs, runny noses, and sore throats, primarily eucalyptus oil, peppermint oil, oregano oil, thyme oil, pine needle oil, and grapefruit oil. Eucalyptus oil, often valued for its ability to clear airways, has been shown in studies to stimulate mucus production and thus facilitate expectoration, which is beneficial for colds. Using eucalyptus oil for inhalation can ease breathing and help relieve coughs. Thyme and oregano also possess potent antimicrobial properties and may support the immune response, as studies have shown them to be effective against cold viruses.

Highly concentrated: Always dilute before use.

Avoid sensitive areas: Do not use near the eyes, mouth or on broken skin (certain areas only).

Patch test recommended: Perform a patch test before topical application to check for sensitivity.

Not for pregnant or breastfeeding women: consult a professional before use.

Possible side effects: In rare cases, skin irritation or sensitivity may occur. Discontinue use if side effects occur.

For aromatherapy: Add 3-4 drops to a diffuser to purify the air.

For external use: Dilute 1-2 drops in 10 ml of carrier oil before applying to the skin.

For home use: Add 5 drops to homemade cleaning solutions for a natural antimicrobial effect.

For well-being: Dilute 1-2 drops in 10 ml of a food-safe carrier oil for occasional internal use (consult a qualified professional first).

The use of essential oils with children requires special caution, as sensitivity and reactions to these concentrated substances can vary. Some essential oils are safe and effective for children, while others should be used with caution or avoided altogether. Our oils can be used in culinary creations for children, with one strict and two conditional exceptions. Be sure to observe the mixing ratio with a carrier oil of 1-2%. We advise extreme caution when using citrus oils topically due to the potential for photosensitization. In general, peppermint oil should not be used on children under 6 years of age.

In summary, the main difference between these oils is their origin and purpose: Essential oils are natural extracts with medicinal properties, fragrance oils are usually synthetic or natural blends without therapeutic effects, and aroma oils use a combination of both for olfactory (smell) purposes. Choosing the right oil depends on the intended uses and desired properties.

High-quality essential oils can be recognized by:
• Purity: They should be 100% natural and without synthetic additives.
• Origin: Transparent information about the origin of the plants and sustainable cultivation methods.
• Laboratory analyses: Reputable manufacturers provide analyses that confirm the purity and ingredients.
• Price: Very cheap oils are often synthetic or diluted.

Poor oils often contain artificial fragrances that can be harmful to your health, or are diluted with carrier oils without this being labeled.

Common side effects:
1. Skin irritations (skin irritation, redness, allergies): Applies to almost all, especially when used undiluted or in high concentrations.
2. Allergic reactions (skin rashes, breathing problems): Some individuals may have allergic reactions to certain essential oils.
3. Nausea and digestive problems: When taken internally and not diluted correctly, gastrointestinal problems can occur, such as with oregano, sage and thyme.
4. Central side effects: Some oils have a strong effect on the central nervous system (confusion, dizziness or increased susceptibility to anxiety), e.g. oils such as peppermint and rosemary.
Risk groups: Pregnant women, nursing mothers, infants, and individuals with certain chronic illnesses should be especially cautious. Therefore, thorough consultation with a professional is recommended. The key to safe use lies in proper dilution, selecting high-quality products, and considering individual health conditions.

Yes, you can take all food-grade certified oils internally if you follow certain safety rules. This includes diluting them in the correct ratio with a carrier oil, an alcoholic, or aqueous (difficult) solution. Our oils can be diluted to 2%, meaning 1 drop corresponds to approximately 1/20 ml, or 5%. When diluted with 5 ml (teaspoon), you need approximately 1.5 drops; with a tablespoon (15 ml), approximately 5 drops. For children, the ratio should not exceed 0.5-1%. Always remember: The dose determines how substances affect the body.

Essential oils are a valuable aid in treating stress and sleep disorders. Numerous studies demonstrate that certain essential oils have calming, relaxing, and anti-anxiety properties. Listed below are some of the most effective essential oils for stress and sleep disorders: lavender oil, chamomile oil, bergamot oil, ylang-ylang oil, peppermint oil, and citrus oils. These can be used via a diffuser/oil burner, as inhalation, through topical application, and as a bath additive.

There are a variety of essential oils that can have antiviral effects. These oils contain bioactive compounds that have the ability to inhibit the entry of viruses into host cells or prevent their replication. The most important essential oils with antiviral potential include: tea tree, eucalyptus, lavender, oregano, peppermint, cinnamon, and cistus oil.

After harvesting, our tea herbs are gently dried in the Mediterranean sun, ensuring optimal preservation of their valuable aromatic compounds.

Essential oils are known for their versatile health benefits, including their effectiveness in digestive problems. These oils possess properties that can help relieve stomach upset, bloating, nausea, and other gastrointestinal discomforts. Peppermint oil: antispasmodic, relieves stomach cramps, nausea, and motion sickness. Lemon oil: carminative, appetite stimulant, and antiseptic. Fennel oil: antispasmodic, reduces flatulence. Ginger oil: antiemetic, relieves nausea. Caraway oil: antispasmodic, relieves stomach upset and flatulence.

Antibiotic resistance is a growing healthcare problem, requiring innovative approaches to combat bacterial infections. In this context, natural remedies and essential oils are gaining increasing importance. Certain essential oils have shown promise in their ability to enhance the effects of antibiotics or exhibit antibacterial properties that can overcome resistance mechanisms. The following oils are particularly noteworthy: oregano oil, thyme oil, tea tree oil, cinnamon oil, and rosemary oil.

Essential oils should be stored in a cool, dark, and dry place to maintain their quality. Bottles should be tightly sealed, ideally made of amber glass, as light can degrade the active ingredients.

Essential oils can provide valuable support in the treatment of acne, as many possess antibacterial, anti-inflammatory, and skin-healing properties. The following oils can help improve the appearance of the skin: tea tree, lavender, oregano, peppermint, geranium, lemon, and caraway. It is important to dilute essential oils before applying them to the skin, ideally in a carrier oil, to avoid skin irritation. A patch test is recommended to ensure no allergic reaction occurs. People with sensitive skin or existing skin conditions should consult a dermatologist before using essential oils.

The use of essential oils by pregnant women and nursing mothers requires special attention, as some oils may have potentially adverse effects on the health of both mother and child. We generally advise against internal consumption of our food-certified oils. However, the following oils can be used in aromatherapy: lavender, lemon, chamomile, and mandarin orange.

Tea tree oil: antifungal, antibacterial, anti-inflammatory, treatment of skin blemishes, acne and minor wounds.

Lavender oil: soothing, relief from skin irritations and minor burns.

Peppermint oil: refreshing, cooling, for headaches, nausea and digestive problems.

Eucalyptus oil: antibacterial, clears airways, effective against colds, coughs and allergies.

Thyme oil: antibacterial and antiviral for colds or respiratory infections.

Oregano oil: highly antibacterial, used externally to treat infections, and internally to support the immune system.

Rosemary oil: promotes circulation, anti-inflammatory

Lemon oil: disinfectant, brightening, uplifting, natural cleanser

Tea tree oil: powerful antimicrobial and anti-inflammatory properties, increasing defenses against pathogens.

Eucalyptus oil: antiseptic properties, respiratory cleansing, promotes natural defenses.

Thyme oil: antiviral and antibacterial. It promotes immune response by fighting off harmful microbes and reducing inflammation.

Lavender oil: immunomodulatory through stress reduction.

Lemon oil: antioxidant, cell protection.

Oregano oil: powerful antimicrobial, relieves cold and infection symptoms, potent home remedy to support immune function.

1. Choosing the right essential oils, e.g. lavender, tea tree, lemon

2. Dilute the essential oils e.g. with olive oil, coconut oil, sweet almond oil.

3. Methods of application: topical, inhalation, as bath oil.

4. Risks and precautions: If itching, skin redness, difficulty breathing, vomiting or diarrhea occur, discontinue use and consult a veterinarian.

5. Consultation with a specialist: Recommended before use.

🌿 Topic block: Mediterranean organic herbs

The dried organic herbs in our range contain concentrated aromatic compounds and secondary plant compounds. The drying process removes the water content, intensifying the aroma. The effect is retained – provided the drying process is carried out gently, as is our practice.

Our herbs come from certified organic cultivation or wild harvests in the Mediterranean region of Thessaly, Greece. We work exclusively with small farms and cooperatives that operate sustainably and without pesticides.

Yes, our herbs are so pure that they are ideal for making tinctures, oil extracts, or natural cosmetics. Please pay attention to the correct dosage and preparation when using them – we would be happy to advise you personally.

Store the herbs in a dry, dark, and tightly sealed place—ideally in an aroma tin or a screw-top jar. Avoid direct sunlight and humid kitchen environments. This will preserve their flavor and effects for a long time.

Many Mediterranean herbs are considered low in histamine, but individual differences can occur. If you have a sensitive skin condition, we recommend consulting a specialist. Our products do not contain any hidden additives or flavor enhancers.

The aromatic profile describes the typical aroma and flavor components of an herb—e.g., tart, spicy, lemony, or balsamic. These characteristics determine whether an herb pairs better with meat, vegetables, fish, or desserts.

🍵 Topic block: Organic herbal teas

No. Our herbal teas are naturally caffeine-free and made exclusively from pure plant ingredients. They are therefore also suitable for evening use, as well as for children and sensitive individuals.

The ideal brewing time is 6–10 minutes, depending on the herbal blend. For a stronger effect, such as with digestive teas or calming blends, the infusion can also be brewed for 12 minutes. Please refer to our recommendation on the packaging.

Absolutely. Our teas are designed for regular enjoyment. Some varieties, such as fennel, chamomile, or lemon balm, even have more lasting effects when used daily. For specific benefits (e.g., liver or detox teas), we recommend using them as a course of treatment.

All ingredients in our tea blends are labeled as food and subject to strict organic-certified quality standards. We do not use incense blends or traditional home remedies without legal approval.

An infusion is the classic preparation method, using hot water and a short steeping time—ideal for delicate plant parts like leaves or flowers. A decoction (boiled boil) is more commonly used for roots or bark and requires longer boiling. Our blends are optimized for infusion.

Yes, many of our teas can be easily integrated into a health regimen—for example, to relieve the digestive system or to support sleep. We recommend combining such regimens with a healthy diet. If unsure, seek medical advice.

Many essential oils and bitter compounds dissolve in the first infusion. A second infusion usually contains only the more soluble components, making the aroma milder and less intense—but still enjoyable.

⚠️ Disclaimer

Our products are intended for aromatherapy and culinary use. Traditional uses do not replace medical advice. The information provided here is for informational purposes only and does not constitute medical advice. If you have any health questions, please consult your physician.