Refund policy

A. Right of Withdrawal

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession:

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the last of the goods.

To exercise your right of withdrawal, you must inform us (Dr. Michael Siewert, Dr. Michael Siewert - 3aitchV, In den Wachsäckern 10, 89537 Giengen an der Brenz, Germany, Tel.: +4973229111807, E-Mail: drsiewert@anthosbotanicals.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods. For goods that, by their nature, cannot normally be returned to us by post (freight goods), the direct cost of returning them is estimated at a maximum of approximately 150 euros per item.

You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods. Exclusion or premature expiration of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if they have been unsealed after delivery.

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a Member State of the European Union and whose sole place of residence and delivery address are located outside the European Union at the time of the conclusion of the contract.

General information

1) Please avoid damaging or soiling the goods. Please return the goods to us in the original packaging with all accessories and all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure adequate protection against transport damage by using suitable packaging.
2) Please do not return the goods to us carriage forward.
3) Please note that the aforementioned points 1–2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Model withdrawal form

If you wish to withdraw from the contract, please fill out this form and send it back.

Dr. Michael Siewert
Dr. Michael Siewert - 3aitchV
In den Wachsäckern 10
89537 Giengen an der Brenz
Germany

E-mail: drsiewert@anthosbotanicals.de

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address